alix.profession@gmail.com — bugs, questions, account help. Include your iPhone model and iOS version if you can.
Open Protection → Test Shield → Run. It tells you exactly what's connected. Most fixes: grant Screen Time access (Settings → Screen Time → Apps with Screen Time Access → BetBlock) or turn the Website Filter on under Settings → VPN.
In the app: Profile → Delete my data. This removes everything on our servers and your Sign in with Apple link. Your Screen Time blocks are not touched — protection stays on.
Call or text 1-800-GAMBLER (US) — free, confidential, 24 hours a day. The app's panic button is always free.